1. Who We Are
HydroFlow Drainage Preston ("we", "us", "our") is a drainage services company based in Preston, Lancashire. Contact us at [email protected] or 01772 000000.
2. Information We Collect
We collect information you provide when you:
- Submit an enquiry or quote request via our website form
- Call us by telephone
- Email us directly
This may include your name, phone number, email address, and property address.
3. How We Use Your Information
We use your information to:
- Respond to your enquiry and provide quotes
- Carry out the drainage services you've requested
- Send follow-up communications related to your job
4. Data Retention
We retain customer records for up to 7 years for accounting and warranty purposes, after which they are securely deleted.
5. Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at [email protected] to exercise these rights.
6. Cookies
Our website uses essential cookies for analytics purposes only. We do not use advertising or tracking cookies.
7. Contact
For privacy enquiries, contact us at [email protected].